Contact us
Company Information
ATELYO.art is owned and operated by Koryntis Inc.
Business Number: 704510965RC0001
cs@atelyo.art
Availability: 24/7
Estimated response time: within 24 hours
+1 613 608 9007
Business Hours: Mon - Fri - 9:00 AM - 5:00 PM
1338 Wellington Street West
Unit 10, Ottawa, ON K1Y 3B7, Canada.
FREQUENTLY ASKED QUESTIONS
Atelyo is an independent art studio based in Ottawa, Ontario, Canada. All of our 3D artworks are designed, 3D-printed, and hand-assembled right here in our local studio. We ship worldwide from our Canadian location to ensure the highest quality control before your piece begins its journey to you.
Atelyo artworks are created through a specialized 3D printing process that allows for incredible dimensional detail. We don't mass-produce; instead, we print and hand-assemble each piece to order. This "made-to-order" approach ensures that your artwork receives the personal attention and craftsmanship it deserves.
No. Atelyo is a fully independent design studio. Our products are original artistic interpretations created by fans, for fans. We are not affiliated with, endorsed by, or sponsored by any official teams, drivers, or organizations. We celebrate design history through an independent artistic lens.
Because each piece is handcrafted and requires a detailed 3D printing and assembly process, our standard handling time is 1–3 business days. Once shipped, transit times vary by destination (typically 3–10 business days for North America and Europe). You will receive a tracking number the moment your artwork is dispatched.
We take immense pride in our packaging to ensure your 3D art arrives safely. However, if your frame is damaged during transit, please contact us at cs@atelyo.art within 48 hours of delivery with photos of the damage. We will prioritize a replacement or a full refund to ensure you are 100% satisfied.